| Security & Privacy |
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| How secure is your website? |
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VERY. With Lapopart.com, ordering online is as safe as using a credit card in any retail establishment. We use the latest security technology, which includes data encryption, server authentication, and message integrity. You know you're secure when you see the https:// in the browser window. Furthermore, we have registered with Authorize.net. to assure our customers that we are a valid, legal, and trusted corporation.
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| What is your policy on privacy? |
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Your privacy is very important to Los Angeles Pop Art, LLC, and we are committed to respecting your privacy on this site. In order to provide our Services, we will require information (including address and credit card information) regarding our Users. We will maintain the confidentiality of information provided in accordance with our Privacy Policy.
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| Is my personal information secure? |
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| Los Angeles Pop Art, LLC respects your privacy! We do not sell or distribute any information we acquire directly from our customers. This includes your email address, postal address, phone number, and any other personal data.
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| How can I remove my credit card information from my account? |
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Certainly, you can simply log into your account using your username and password, and modify your credit card info from the profile page.
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| Shipping |
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| When should I expect to receive my shipment? |
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Delivery time for standard delivery with delivery confirmation averages 3 to 7 business days once your item(s) leave our facility (24 - 48 hours).
Delivery time for Priority delivery with delivery confirmation averages 2 to 5 business days once your item(s) leave our facility (24 - 48 hours).
Please note that turn around time on the limited edition artwork is 3-6 business days. Art is then shipped out UPS ground. We ship out of Los Angeles so max delievery time is 4-5 days depending how far you live from Los Angeles.
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| Do you offer faster shipping options? |
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Yes, we offer Priority Mail delivery with delivery confirmation from the U.S. Postal Service. Delivery time is usually 2 to 4 business days once your item(s) leave our facility
For fastest delivery, we offer Express Mail overnight delivery from the U.S. Postal Service.
It is important to note that these turnaround times are for after the product has left our facility.
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| Do you offer International Shipping? |
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Yes, we offer International shipping through the U.S. Postal Service via their International Air Mail Letter Post service. Delivery time is 4 to 10 business days once your item(s) leave our facility. Please be advised, there is no tracking available for international orders for poster orders. Tracking is available for order of high end artwork.
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| What are your shipping prices? |
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Our shipping prices are:
Posters & T-Shirts
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U.S. First Class Mail |
$6.24 |
$1.25 for each additional poster or t-shirt |
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U.S. Priority Mail |
$9.49 |
$1.25 for each additional poster or t-shirt |
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U.S. Overnight Mail |
$24.99 |
No charge for additional posters or t-shirts |
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Canada/Mexico |
$7.99 |
$1.25 for each additional poster or t-shirt |
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All Other Countries |
$12.99 |
$1.25 for each additional poster or t-shirt |
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Limited Edition Art and frames
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UPS |
$9.99 |
$1.99 for each additional poster |
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U.S. Overnight Mail |
$49.99 |
$10.00 for each additional poster |
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UPS 3 day air |
$32.99 |
$5.00 for each additional poster |
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Canada |
$14.99 |
$5.00 for each additional poster |
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All Other Countries |
$29.99 |
$5.00 for each additional poster |
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| What are the details of free shipping on orders $39.99 or more? |
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| Holiday 2007 Shipping cutoff for Christmas Delivery |
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Want to make sure your cards and packages arrive by December 25th? Below are the domestic holiday deadlines as given by the US Postal Service, listed by service type.
Please note the order date required in order to meet the shipping date deadline. We will guarantee a 1 day turn around on all orders.
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Type |
Order Date |
Shipping Date |
| Standard Mail |
Dec 17, 2007 |
Dec 18, 2007 |
| Priority Mail |
Dec 19, 2007 |
Dec 20, 2007 |
| Express Mail |
Dec 21, 2007 |
Dec 22, 2007 |
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| Orders and Returns |
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| How do I place an order? |
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It's easy and secure! Just place the product(s) you wish to order in your electronic shopping cart by clicking on the "add to cart" button located beneath the product image. When you're ready to complete your order, click "Continue Checkout," follow the easy instructions on completing your order, and select your payment option. If you need assistance do not hesitate to contact us.
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| How can i check the status of an order? |
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| The best way to check status is to simply email us at orders@lapopart.com if you would like a more immediate answer.
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| What if I have a question about my order? |
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| We cannot say it enough times... we are here to help. Please contact us with even the simplest of question.
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| How are my items shipped? |
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**We are now offering a free upgrade to priority mail when you order 2 or more posters for U.S. orders only!! Just choose standard delivery from the dropdown menu and we will automatically upgrade you to priority mail at the standard delivery price.
We ship all posters with the U.S. Postal Service first class mail, or priority mail. The items will be sent out with a delivery confirmation.
We Ship all high end artwork rolled loose in a large shipping tube via UPS ground service.
Lapopart.com ships all its products using only top quality shipping tubes. All posters are handled and packaged with the utmost care to insure posters arrive in the same condition as when they left our facility.
Shipments (with the exception of the high end art work usually leaves our facility within 24 to 48 hours after you place your order. Shipments are sent out of our facility Monday thru Friday only. Please account for this when you are determining the number of business days it takes for your shipment to arrive.
High end limited edition artwork has a 4-6 day turnaround time from the time we recieve our order - until the time it ships.
So please take note. If you decide to order a piece of art with special delievery service like overnight or priority - Your order will ship with that level of service after the above turnaround times. So if you order one of the limited prints with overnight service - it will ship overnight but after the 4-6 day turnaround time stated.
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| Do I have to sign in with my account name and password to browse the site? |
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No, you can browse the site without having to log in at any time before you enter the shopping cart.
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| If I encounter a problem while submitting my order, should I just resubmit? |
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If you are unsure your order was properly submitted, contact us via phone or email we are glad to help.
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| What if I have placed a duplicate order? |
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| If you feel you have placed a duplicate order, please contact us, we will be happy to assist you.
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| Can I cancel an order after it has been submitted? |
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Yes. To cancel an order, have your order number available and contact us. We will cancel the order for you.
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| How do I return an item? |
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To return an Los Angeles Pop Art-purchased item, please return the item(s) in the same packaging it was shipped in to Lapopart.com, 453 South Spring st #508 Los Angeles, CA 90013. Be sure to include a copy of your invoice (packing slip) with your return along with an explanation stating why you are not satisfied with the item(s) and your preference for exchange or refund. If you no longer have your invoice, please include your full name, address and order number, if possible.
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| Others |
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| Where can i get a good frame for my poster? |
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We highly recomend that you take a look at these guys.. frames are affordable and made of great quality. The also can custom make any size for a great price
http://www.wholesaleposterframes.com/index.php?ref=12&affiliate_banner_id=6
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| What is your return policy? |
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We offer a 100% satisfaction guarantee. If for any reason you're not completely satisfied we will gladly accept a return for exchange or for refund (less S&H), provided the item is returned within thirty (30) days from date of shipment. See our terms and conditions for full details, including our policy for gift returns.
**PLEASE NOTE**
There is a $4.50 "restocking fee" on returned shirts. This fee only applies to straight returns and not size exchanges.
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| Can I return an item that I received as a gift? |
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We will gladly accept a gift return for exchange (less S&H) within (30) days from the date of shipment. The value of the replacement item (plus S&H) may not exceed the value of the returned item. See our terms and conditions for full details.
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| Do you offer corporate or wholesale discounts? |
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We offer discounts to qualified wholesale and corporate customers. Please email us at sales@lapopart.com.
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| What is a Giclee? |
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From the French verb "to spray", the word Giclée is used to describe a digital fine art printmaking process. Giclée prints are created using a high-resolution inkjet printer. Here images or paintings are carefully scanned and reproduced using stable pigment-based inks. Giclées are printed on a variety of substrates or mediums, the most common being watercolour paper or canvas. Test results show that Giclées typically have higher image permanence than most original watercolour paintings. Many world-renown museums now display Giclées in their permanent collections. Our Giclees are now available on a high end smooth fine art archival paper.
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| Can i get more information on the high end limited edition artwork? |
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We are proud to now offer our art on a much higher level. These fine art collections are limited editions and finally gives an option to those that would like to hang something a little more special than the poster. We have serperated our high end art into two different limited edition series. Both series are printed as a giclee (see other FAQ question for more detail on the procees of giclee prints) and on a very high end smooth fine art archival paper.
1. Limited Edition - unsigned. This edition will only offer 1000 prints for sale. The art is printed on the above mentioned fine art paper as a very high quality giclee. These wonderful pieces of art come without the artist signature.
2. Limited Edition - signed and numbered. This edition will only offer 250 prints for sale. The art is printed on the above mentioned fine art paper as a very high quality giclee. These wonderful pieces of art are numbered and come fully signed by the artist. This limited edition set is more for the serious art collector.
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| How does the buy 3 get one free promotion Work Exactly? |
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Well its simple..
All you have to do is order ANY 3 posters or t-shirts and you will recieve a free poster valued at $9.98 or less.
During your checkout, once at least 3 posters or t-shirts have been added you will be taken to the promotional screen that will allow you to select one of all our posters priced $9.98 or less.
These posters include: such popular titles as Scarface Series 4, The Martini, our vintage license plates, Vince Lombardi, our Yoga images and others..
Take advantage of this GREAT promotion while it lasts..
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| What are the measurements of your t-shirts |
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Our t-shirt style is based on the most current trends. We only use 100% cotton, super soft, slim fitting t-shirts. Please consult our size chart below to make sure you order the right size shirt. Since the shirts are somewhat slim fitting, if you are unsure about your size, please order 1 size up in order to insure the proper fit.
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Mens |
S |
M |
L |
XL |
XXL |
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Chest Size |
34-36 |
38-40 |
42-44 |
46-48 |
50-52 |
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Body Length |
28 |
29 |
30 |
31 |
32 |
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Womens |
XS |
S |
M |
L |
XL |
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Chest Size |
28 |
30 |
32 |
34 |
36 |
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Body Length |
24.5 |
25 |
26 |
27 |
28 |
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| Questions? Contact L.A.
Pop Art at 310-388-5666 or |
© 2008 Los Angeles
Pop Art, LLC All Rights Reserved. |
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| Scarface is a trademark and copyright of Universal
Studios. Licensed by Universal Studios Licensing LLLP. All Rights Reserved.
The subscriber is not authorized to use the protected property for any commercial
purpose whatsoever. Nothing contained herein shall be construed as creating
any license or right under copyright, trademark or other intellectual property
right of universal. Unauthorized distribution, duplication, alteration or
other use of protected property, including without limitation any trademark,
image, drawing, text, likeness or photograph may constitute a violation of
the laws of copyright and trademark and may be prosecuted under criminal and/or
civil law. |
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